The Smart Manager - November December 2019 - page 1

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TELLTALE
SIGNS
TROUBLED
TIMES,
Kevin Heij
Amsterdam Centre for
Business Innovation,
University of Amsterdam
Rita McGrath
Columbia Business School
Satish Modh
VESIM Business School
Omar Abbosh,
Paul Nunes, and Larry Downes
Accenture
Muniinder K Anand
Center for Creative Leadership
Henk W Volberda
Amsterdam Business School,
University of Amsterdam
S t r a t e g y
M a r k e t i n g
A n a l y s i s
R e s o u r c e s
T e c h n o l o g y
India’s first world-class management magazine
CHERI TORRES AND
JACKIE STAVROS
on using appreciative inquiry
to tackle complex problems.
[
PAGE-52
]
GAUTAM BORAH
on how to integrate
digital into CX delivery.
[
PAGE-48
]
NOV-DEC 19
VOL 18 ISSUE 6
1 2,3,4,5,6,7,8,9,10,11,...84
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